first direct
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They renaged on their switching incentive promise
They refused point blank to pay the advertised £175 switching bonus because I was switching from a business account, even though they agree that this limitation ws not mentioned in their advertising. ... and your offer of a call is worthless - as you well know. You're posturing in public wih no intention to do anything in private. I've been told you will not discuss this with me further, and that I should go to the ombudsman - who we both know is worthless. You people make me tired and sad - not for my lost £175 but for the fact that people like you earn a good living treating decent people this way.