The Oaks Veterinary Centre
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absolutley shocking
absolutley shocking, I joined the pet health club and payment was due i changed bank details, I contacted them to try and make payment via card however they told me the vets deal with it, I contacted oaks vets in saltcoats to make payment and they said it wasn't them that dealt with it, anyway long story short the polcy was cancelled, they sent it to a debt company £100 i think it was, this company made it to £350 or something like that while paid off, fast forward quite a while trying to book an appointment to get my cats nails cut they want the fee upfront... anything for that matter, penalising me for their incompetence, absolutely disgraceful, also if anything were to happen to him they would want me to pay for treatment upfront ( I have pet plan for life) £28 a month, terrible practice in terms the way they treat you for their mistakes... can see why they have so many appointments available saltcoats branch