Southwest Airlines
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The customer service is absolutely the…
The customer service is absolutely the worst. Due to weather issues in Dallas we have been stuck in Phoenix for an extra 4 days so far... They canceled the last flight and rebooked us. I received a text at 2:22am. The flight was at 5:35am day after tomorrow. Had I been sleeping, I would not only not been able to check in 24 hours prior but what was supposed to be a non stop flight they changed to a stop, changing planes and a layover. When I called the agent was so rude.