KeepMoving Logistics
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Signed contract with keep moving. GOT SCAMMED!!!+…
Signed contract with keep moving logistics 2/14/2025 to have 2 vehicles transported from ALABAMA to ARIZONA. Pick up date 3/21/2025. Agent ( Emma stated a transport would be reaching out. Never HAPPENED! Week prior to leaving, reached out again informing them that I still haven't heard from the transporter. Agent said no worries. He contact you before pick up date. Upon our arrival in Alabama on 3/21/2025. I Started panicking at that point I KNEW I had been SCAMMED!!!!! I still haven't heard from transporter. I Reached back out to Emma! Well that's when she informed me there's not a driver in the area! & It would be Monday 3/24/2025. I said NO! That's not what the contract say. Vehicles are too be transported on 3/21/2025. How are yall going to change my transport date, & when i dont agree with the price goes up !She stated she would call me back, when she did TEXT back, she was asking for $1300 extra! Which I didn't have. Emma stated my receipt was just an estimate! I said NO NO! It said the remaining balance $995 was due on time of delivery (COD) after going back & forth for 2 days, I just said let me get my deposit back, after begging & pleading for hours! FINALLY between SAM, EMMA. MIKE,& KEVIN! they agreed to give my $200 deposit back! Which was 3/21/2025. Emma sends me a SO CALLED Comfirmaton # say it will be 2-3 days. Since then I've reached out to keep moving logistics on numerous occasions and get the same crappie response or no response at all. Today is 04/04/2025 & I still haven't received my deposit. Rental car, 3 days lost income, 3600 miles of traveling & 3 motel rooms. All at my EXPENSE!! Just to come all the way back to ARIZONA without my vehicles. The main reason for going! Not only did they not honor their contract, they tried to get me to say I canceled the contract so they could keep my deposit. I told them no I'm not canceling anything yall breached contract The website states %100 REFUND IF NOT SATISFIED!! IM NOT SATISFIED!! SO GIVE ME BACK MY DEPOSIT! I'm ready to get this over with!