Leaf Home Water Solutions
View company profile →
UNRELIABLE AND INEFFECTIVE LEAF WATER SYSTEM
We had the Leaf water system installed on November 7,2023 and we had problems as soon as April 2024, as the regeneration was not working properly. The technician came out and said he could find nothing wrong. It happened again throughout 2024 and in February 2025, I called to schedule an appointment and they said the warranty was not current and I would be charged $125, which I paid. The tech said there was a valve in our water line which needed to be replaced. We replaced the valve for $400 and still the problem persisted. As of July , I have had to recharge our system every two to three days and I have another appointment for Tuesday, 7/15/25. I am not hopeful and want others to know how ineffective and unreliable the Leaf Water System has been for us. The warranty for other softener companies is 5 -7 years and does not require the $125 charge after one year. I am going to switch softener companies if this visit, (which costs us another $125) does fix the problem. I believe the problem is the timer or brine tank, but the "technicians" say they are fine.