Anon

May 8, 2024

Nightmare tenants, Scum landlords

Words are not strong enough to explain how obnoxious my experience renting a room from this shambles of a company was. To begin with, no basic accommodation- broken bed, old noisy fridge and an inbuilt tiny wardrobe that’s all I had for the privilege of 850 a month. That and having to share the toilet with 30 odd people some of them actually squatting on it and leaving the results of their footprints and dinner for the rest of us to clean afterwards. The place in question is an immigrant hotspot and everyone’s welcome in this community, SpareRoom says the building is listed for 10 people when in fact it’s occupied by 40+ arrogant troublemakers who use it as a temporary party address to get through NI procedures- and yes they steal your Mail especially if it’s a bank card in it! Additionally, I had no access to the kitchen throughout my tenancy because it was always occupied by those people in question using my own kitchenware as well and eventually stealing it before I left. Also, for the love of god, I had to wash my clothes by hand for a year because coin operated washing machine did not work for most of my stay not that I would advise paying 7 pounds extra for a cold 20 min quick wash anyway. I eventually got fed up of their treatment as they started threatening the whole building of eviction just to put the rent back up again. I left the room cleaner than I found it and like someone else in the comments said, I was charged 140 pounds for a check out fee and there wasn’t even a person to check out for. Waited for my deposit (or what was left of it) to get back for ages and the woman in the office deliberately hung up the phone on me and pretended she didn’t have a phone coverage, but when we called from a different number she was happy and cheerful picking up the phone thinking it’s a fresh bait to scum. Honestly you’re lucky enough I didn’t go to citizens advice. Hope this comment helps the poor souls who decide to give this a go, please don’t.