Singapore Airlines
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Poor customer service
Poor customer service! Robotic reply "i am sorry" "i understand" Had spoked/chat with at least 5 agent supports, non of them really pay attention. "we will look into it" "sorry non refundable" Hello! i am not asking for full refund, i am asking to check as i was overcharged. Do they listen? No! Even i provided proof, they still stated, "sorry there is no possible of refund. Have a nice day" What kind of service this is? Very disappointed. If only one can pay attention and listen to the customer, i won't have to made so many calls repeating raising my issues ended nothing solved. Not only took my time and energy and even lead a scammer imposnate SIA staff trying to compensate me but instead trying to scam me. Never again!