Community Utilities
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Terrible Service and Lack of Accountability
I never chose to sign up with this company but was forced to when my previous rental company (Quintain Living) outsourced their utility services to them. Despite moving out of the property more than six months, this company continues to send me utility bills for the months after I left. I have repeatedly informed them that I moved out, yet they ignore this information. Every time I reach out, I am contacted by a different agent (how many agents do they have?) who gives the same generic response: that they will “look into it and get back to me soon.” But they never do. Instead, I just receive yet another invoice the following month, forcing me to start the communication all over again. This company’s lack of organisation and accountability is appalling. I feel trapped in a cycle of unproductive communication, and they have made no real effort to resolve this issue. Avoid this company if you can.