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My insurance company emailed my COI to…
My insurance company emailed my COI to the email addresses of RMIS and truckstop has many times. No reply. No feedback. No status update. I just waited on hold for over 2 hours. This is at least 5th time I tried to call them during the last few days. Why I waited for over 2 hours? Because I wanted to make sure they do not answer the phone. They do not. They do not answer to emails. They just ignore all ways to contact them. I tried calling truckstop to connect to RMIS and they gave the same number I've been calling and they transfer me to the same line which I waited on hold for over 2 hours today and before when I called them. Also, during the waiting time, automated voice says: to receive a call back press pound blablabla... I tried several times. They never called me back. This is not something that they are trying to fix. They are getting worse. They are not helping companies that work with them, but the opposite. They are ruining our relationship and your business model. I am unable to work with my dispatchers, as, most likely hundreds of other companies / drivers.