Jenny Snell

Jenny Snell

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1
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1 out of 5 stars
Average rating

Reviews by Jenny Snell

SR

SriLankan Airlines Official

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1 out of 5 stars

Would give them 0 stars if i could - NO REFUND

Would give them 0 stars if i could. Appalling customer service - No refund during covid-19 It has now been 19 weeks since my flight was cancelled and I have not received a refund. At first I was told that the refund would take a couple of weeks, then I was told 9 weeks and then I was told by August. It has now been 19 weeks and they have been nothing but rude. My friend was also blocked by them on Twitter just for asking questions about the refund. DO NOT FLY WITH SRI LANKAN AIRLINES