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Impossible to cancel
Tried cancelling this for a week. Their website is atrocious, their live chat takes 20 mins before someone answers, then they want you to call in to cancel, but they don't answer the phone ... tell you that you HAVE to call because the promotions department want to offer you some deal that you don't want. Have just cancelled the direct debit. I paid premium prices for premium service ... turns out that it's not a premium service.