Thomas Cook Airlines
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Not sure who to blame but the…
Not sure who to blame but the combination of Stansted airport, Thomas cook airlines and swissport luggage handlers made a truly horrible outbound and inbound trip. Stansted got hit by lightning (no lightning conductors?) which gave Ryanair the green light to cancel any flights they fancied hence the knock on effect made worse. Then Thomas cook said they had no pilots on inbound due to working time directives (need 13hr break between flighs) so return flight delayed then the luggage handlers went home due to late flights so we had to wait 2hrs for our bags! Poor chaps on info desk did their best defending a poorly managed company! Swissport i believe? Will use another airport and airline next time. Enjoyed my holiday but the return flight sapped all energy recovered in Cyprus. Should have stayed at home! Flight MT1191