ACIS Educational Tours
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Beware!! Unethical refund policies for cancelled trips.
My daughter’s France trip was cancelled due to COVID. Told we could roll over to a new trip in 2021. My daughter is not comfortable traveling nor do we as her parents feel it will be safe so we cancelled. We were told $650 of the almost $4,000 paid was non refundable. We were told this was due to the many expenses they already incurred. Maybe ACIS needs to rethink their business plan or at least it seems like they are the ones that need insurance to cover these expenses they said they incurred and weren’t refunded. Instead they are keeping the money of many hard working families. Money paid for an experience our children NEVER received. So sorry I ever agreed to this trip and will NEVER consider another tour from this company for any of my children. These companies should not be allowed to practice business in this manner. Shameful.