Swyft Energy
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A couple of small gripes prevent a 5/5.
A couple of small gripes prevent a 5/5. Swyft were recommended by friends, and I can see why they did. The initial contact led to a very thorough review for the quote, with all the questions we asked answered quickly and without hesitation. Having accepted the quote, the installation date was set, stood by and all the paperwork quickly and efficiently completed. There were a few niggles along the way, a couple of which could have been avoided had we known. The first niggle was that to allow commissioning, the houses fuse board needed to have an insulation test (ours failed, not Swyft's fault) and it would have been helpful to have known this would be tested as we would have done so and rectified the faults in advance. The second niggle was 3 scratched solar panels - very quickly replaced by Swyft, so I cannot really rate that as a major fault. The knock on effect of this was ending up having to have 2 BER's done, as it took a while to sort the electrical issue in the house and it needed to be submitted after the final documentation from Swyft had been signed off - not Swyft's fault, but again made it a little more complex than it might otherwise of been. Aside from the above niggles, the team were always happy to answer questions, provide the information needed and respond positively to the suggestion that having known we would need an insulation test on the fuse box/wiring, turning on the panels would have happened sooner.