Pelican Water
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Good product, incompetent technical support
Products work correctly. Customer service is friendly except they do not tell you correct information. Told technical support how I was planning on installing the system as well as the material I was going to use. Was told everyrhing I was going to use would be fine for the system with no problems. That was incorrect however, the UV light system ended up melting the cpvc pipe I was using causeing an extremely foul smell and taste with the water. Called to tell them the problem to which I was told they have never had this issue, then proceeded to tell me they recomend using 10" of metal pipe so this does not happen even though I was never told this even when I told them exactly how I was putting it together. These systems are not cheap and this caused the price to go even further up due to having to buy new material for the system. Offered no compensation and was left to handle it myself.