American Water Resources
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Did NOT sign up for autorenewal- took FOREVER to cancel.
Did NOT sign up for autorenewal. Was autobilled anyway. It took me over 2 hours to cancel. The initial call said hold time was 30 minutes so I approved a call back that promised to hold my place in line. I got the call back an hour later. THEN I proceeded to wait another 45 minutes on hold before hanging up. A chat was no better. They just want to SELL SELL SELL, and they are following a script (Which my service person PASTED into the chat - including directions on how to sell me!). The chat took 35 minutes. After waiting, for 30 they asked if I still wanted to cancel. Really??? Still waiting for the refund.