David P.

David P.

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by David P.

YU

Yuno Energy

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1 out of 5 stars

Yuno? More like You don't know.

My experience is always going downhill with Yuno. The signup was easy, but they forgot to add my OneBigSwitch bonus. They did not ask for my eircode and when I asked what they had on file it was completely different. The app is an absolute nightmare and has not worked once in over 6 weeks, the forecast and prediction system does not work, and it thinks lower values are higher values so you end up paying more than necessary. The bills do not arrive on time and you are left wondering how much you will have to pay. Since I signed up I have only had problems, left to solve them for myself, and then another problem follows. I would not recommend this company simply due to the app not working as it should. In addition: I have talked to Richard, Constance and Connor about these problems and nothing is being done to solve them. They say its being looking into, but weeks pass and the app is still broken and is giving me total nonsense figures.