Conveyancing Direct Property Lawyers
View company profile →
If no stars was an option then I would…
If no stars was an option then I would give it. I struggle to understand why William H Brown via Sequencing Direct recommend using this firm, which they did to both us as sellers and the buyers. To be fair our solicitor (Magda) was not bad in the end and became more proactive and communicative/ helpful but this took frequent communication from me. The buyer’s conveyancer/ solicitor working for the same firm (Paul Baldwin-Jones) was terrible and almost lost us our house sale. He seemed to specialise in being uncontactable, patchy and inaccurate communication and incompetence in managing the process . We were lied to, mislead and kept uninformed. Both parties had to resubmit documentation that was mislaid and despite us constantly checking that everything was in place, requests for further information kept coming and the process was delayed creating stress and extra costs. Gross incompetence/ negligence and unprofessionalism making a straightforward process complex and painful, would be my summary. The website claim “Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.” is quite frankly laughable. This company made the process feel like wading through treacle: it was made more complex; there was a complete lack of clarity and the process was drawn out significantly due to lack of communication and unresponsiveness. Lack of professionalism at best, gross incompetence at worst. I have already submitted a Feefo review for Sequence but am reposting here as I notice the number of reviews on here echoing very similar experiences. I would not usually mention names but it appears that peoples' experiences seem to differ greatly dependant on who was handling their case from the other reviews.