Titanmovers
Read all reviews for Titanmovers →
Worst experience so far with Titan…
Worst experience so far with Titan Movers located in Woodbridge VA. Bought a car last week in ID from Auto-traders and wanted to ship it to CA where I live. John Wilson texted me after I requested a quote online and said on Thursday they can do it for $750 and said pick up would be “Tomorrow”. He sends me a link, which showed an initial payment of $160. I finished the link, which only had my name, email, phone number, and the amount of $160 on it. I text him Friday to see if there was a pick up time, but he ignored me. I text him Saturday am and ask the same, and he says he’s still working on it and then updates later on in the day and says driver will pick up between 8 to 9 pm, but the driver was asking $1699 on delivery. I texted him that I will not pay anything more than the $750. He texts back saying everything was in the “Paperwork” and I told him there was no paperwork and he never sent me any. I told him to cancel and tried to get other companies but they said because of Titan Movers order on the board (Which I could not see), no other company will take a cheaper rate. John kept on texting and even apologized for NOT telling me to read “The paperwork” and to give him a chance to get me a “Huge discount”. I text him back and tell him to make it happen and get my car picked up (Two and half days now of waiting). John texts me a short time later that one driver will give a $400 discount and I would pay $1200 to the driver on delivery, with a pick up on Monday and drop off on Wednesday. He texted me another link, which showed an updated amount of $1350. I ask why it’s $1350 and not $1200, and he responds with its $1200 on delivery, not including my initial payment of $160 (But he says it was $150). At this point, I just want the car and tell this scammer to get it picked up Monday, which a driver did early afternoon. So far, I’m thinking I’m paying $1360 (John think it’s $1350). Today, Wednesday, I get a text and a call. John says while we’re on the phone that he sent me a text message with another payment link. I open it up and see a total of $2000. I flipped out on the phone and this is the first time this scammer mentions an $800 brokers fees. I remind this scammer I have all of the text messages and he never told me about an extra fees, on top of the initial $750, and then nothing on top of the $1360. I asked for a supervisor and hung up on him. When the supervisor called me back, he started referencing this “Paperwork” that I never saw. I ended up hanging up on him because he’s obviously taking the scammers side. I called the Better Business Bureau and filed a complaint but that didn’t do much. Scammer kept saying I had to pay or else they couldn’t finish the deliver. I texted back and fourth with the scammer and told him he never told me about an brokers fees. He then says he’ll give me a $300 discount and charge me $1700, instead of $2000. I kept arguing with him but he was pretty much holding my car as ransom until I paid the full $1700 (Plus the $160 I already paid). At the end of the night, 7 pm came and my car was still not here. Scammer kept sending a link and saying to “Sign the paperwork”. I had no choice but to sign the payment in order to get my car delivered. At this point, I don’t even know where it is. STAY AWAY FROM THIS SCAMMER and this company. Again, Titan Movers Trucking out of Woodbridge VA. POS