Michaels Stores
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No knowledge of products
Yesterday, I visited the Broadway location to find a permanent marker for writing on plexiglass. It was absolutely impossible to get ANY advice after talking to four (4) different "customer service" people. They don't seem to know anything about the product (talking just about the product that I was interested in). Moreover, some of the markers were "locked" so that I couldn't even read the specs printed on them. I remember many (many) years ago, I used to shop at Park Royal location and I ALWAYS got expert recommendations. 1 star is one too many for my yesterday's visit. I would have obtained more information had I shopped on Amazon.