Reiss Edwards
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Worst experience ever
Worst experience ever ! Avoid please save money and time ! I don’t even know how to start and explain how bad my experience with this company was ! Several solicitors from this company were involved with my husband case so I can say not one but mostly of the people working in this company are totally careless , not professional at all , they don’t even answer the phone and you get a reply to the emails after weeks ! My husband and I spent around 5000£ and from day one we started with them they made huge mistakes in our application and the guidance and advice received from them was horrible ! I made a complain and the management response was not only a lie but an offence to me and my husband as they wouldn’t take responsibility for their mistakes and they blamed me for not choosing the most appropriate option to proceed in our case . Well after seeing the response from management I sent a letter back including all the proof and documents for them to see that they were wrong but they don’t even have the decency to reply ! These people are not solicitors , they don’t care at all about people , they just care about the money , they don’t bother to reply to your queries . Ina Iteva was dealing with my complaint but she was saying she is leaving the company and Joe Dinh will be in touch with me . Not only I didn’t hear back from Joe Dinh after sending several emails but I email the director Amar Ali as well and he ignores too . Nobody from the company seems to have the decency to reply . Ina Iteva which I believe she’s still in the company because her phone is ringing but chose to ignore me promised me my complaint is being handled by management and I will hear back from them . I’ve lost more than 2 months chasing them I had so much stress because of them and all the money and time lost . I will not rest until I seek justice and make them pay for their mistakes , because of them we lost the case , they don’t deserve to be called solicitors , I don’t know where the good reviews come from but my experience with them was hell ! Avoid please not only they are expensive but they totally ignore you , they are definitely not profesional and they just run from their mistakes , no decency at all !