Premier Inn
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Housekeeping and maintenance appalling
Premier Inn St Austell. Stayed there for 6 nights recently with my wife and the housekeeping was virtually non-existent and the maintenance in the bathroom very poor. Our towels were not replaced when requested, beds not made, floors not vacuumed, the bathroom extractor was full of hair, fluff and dirt and the bath non slip area was full of grime. On one occasion the housekeeper had obviously been in. All they had done was to empty the waste bins, remove the coffee/tea making equipment and dirty cups and taken the dirty towels. Non of these items were replaced or refreshed! In the bathroom the robe hanger on the door was hanging off and the door edge was becoming detached meaning it could potentially jam shut! I was extremely disappointed with this Premier Inn. It was certainly not to the standard I've experienced here in the past or at other Premier Inns.