Emuaid ™
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BEWARE OF FREE SHIPPING SCAM
OK, I love their soap and have been using it for awhile. I placed a new order on 7/22 because they were offering "free shipping". Otherwise you can get it on Amazon Prime for the same price with free shipping (in 1-2 days). Well, because it was "free" they shipped it via UPS Innovations" with a USPS tracking, which means UPS drives it to the area and then hands it off to USPS to deliver. It is now 8/9 and the package has been in limbo since 7/28 with no movement AND Emuaid CS tells me I have to wait until 8/17 before they will do anything. I am now out of the soap and can't afford to purchase thru Amazon now. I am so furious that I would never buy the stuff again. I will find another substitute. Buyer beware ~ don't fall for their "Free" ship, purchase thru Amazon prime if you must have it. Also, expect the same shipping service if anyone else you order from uses that UPS/USPS service to ship. ***SEE their reply below, that is the same lame excuse I get every time I wrote to them. NO ONE else has a problem shipping because of "COVID 19", that is BS!!! I order items all the time and I ship items all the time myself!!! NO PROBLEMS if you don't use the UPS Innovations shipping!! It's the cheap way of shipping. They pass it on to the USPS to deliver it and then it sits until they feel like delivering it.