Emerald Cruises UK
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Travel arrangements were poor.
Travel arrangements were poor. We were downgraded from a first class return flight including luggage to a flight with no luggage. Had to pay and then reclaim the luggage charge. It was emmbarrasing. The outbound flight was cancelled at short notice and the replacement arrangements took us twice as long to travel lost a lot of time on the first day. Originally scheduled to fly KLM we ended up flying on a lower cost airline. The cabin grade and location on the ship was awful. Extremely noisy in ship manoeuvring, plus every toilet flush in the ship noisily passed our cabin.