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auto car
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They didn't follow procedure and I was held responsible
This company is a mess. I've had a terrible experience with both AutoUnion Slovenia and the company as a whole. - Prices for damage (even scratches) are outrageous and not declared before the rental period unless you ask. - The damage report was filled in without me while I was on the plane back home. I could not verify whether the claimed damage was actually there. - I was initially charged €350 for something that turned out not to be damage. - I e-mailed customer support about my case, but they aren't answering. Even an acknowledgement is apparently too much to ask. Easiest one star I've ever had the displeasure of dishing out. Avoid this company like the plague.