Travel Insurance Direct
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Fast Claims Proess…
I am very impressed at the fast customer service I received when I submitted my travel claim. My travel companion fell & broke both wrists which meant we had to cancel our holiday to Vietnam about 6 weeks prior to our planned departure. After submitting my claim which was during the middle of COVID19 my claim was processed in less than 3 weeks. I received a complete refund minus my excess. I did ensure I had any questions answered by the claims team prior to submitting my detailed supporting documents. This definitely helped the team assess the claim. One very happy customer!