TR
Travelocity
View company profile →
My wife called to use our credit for…
My wife called to use our credit for airfares that we did not use when we booked last year. The voice recording stated that the wait time was going to be more than 15 minutes. We waited for 2:30 hours and still getting the same music. We thought that maybe we got stuck in some glitches so we called again using another phone. We received the same time warning. There was no glitches, the wait on the second call was over 1:30 hours before we got a live person to talk to on the first line. This is most likely the last time we will ever use their service. The 3:30+ hour wait is definitely worth whatever money we saved booking from them