Wessex Internet
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Good wireless, bad marketing
We have had a Wessex Internet wireless connection for a few years now, which is okay, much better than the old BT connection. We have been waiting for a fibre connection which we have been told for a long time is "in the planning stage" but have had no word of when this may happen. Today I saw online that my address was eligible for a fibre connection - "Great" I thought. I phoned up to see when this was likely to happen and was told "well, it probably won't be this year or next year . . .". This is extremely frustrating, why plaster the fact that you are eligible for something that is not there, and won't be there for the foreseeable future. It is really frustrating, especially for those neighbours of ours who cannot see the wireless dish to get even a reasonable internet connection, they are stuck at the slow BT rate of 7Mb/s while being promised much much more - if you wait for a loooooooong time. The staff at Wessex are great, they understand that some people are not idiots when things go wrong, but the marketing of the fibre broadband seems a little dishonest, promising things that are not available now or anytime soon.