West Shore Home
View company profile →
I told them of my plans and they didn't stop harassing me anyways
I bought a house four months ago. At the time, one of the many projects was needing a new front door. I was on the West Shore Home website to request a quote. Two MONTHS later a rep called me about the quote I requested. I was surprised how long they took to contact me but no big deal, I had since realized I had a number of bigger, more important projects than a front door. I told the rep I didn't see a point in sending a salesman out anymore as I'm at least a year away from completing higher priority renovations. The rep assured me a visit from a saleman was still a good idea as whatever quote the provided was good for a year. I agreed to the appointment thinking there was a chance I'd be ready for a new door at that time. "Renee" came out and I told him the same thing I told the rep on the phone - I am NOT buying anything right now. This is a low priority project that I might get around to in about a year. Renee was a very good salesman and I was on board to buy from them when I was ready after his pitch. Days later I started getting calls from West Shore Home. Repeated calls...even though I told the original rep on the phone, THEN their saleman, I'm a year out. After a handful of unwanted calls, I texted Renee to tell him I made it perfectly clear to everyone I was a year away from this project. I told him I think you have a good product but if your team keeps harassing me w/ unwanted phone calls, I will not do business with you. Please make them stop. He texted back, "sounds good". The next day I got another call from West Shore Home. Needless to say, I'm now getting upset about these harassing calls. I texted Renee again telling him his team called me AGAIN after I requested he make them stop and that West Shore Home has now permanently lost my business. His response to that was the exact same "sounds good". ONE hour later, West Shore Home calls me AGAIN!!!!! I have since blocked their number. They might have a good product but their sales tactics are deplorable. I'd rather buy an inferior product than support a business who operates this way.