Spyder Active Sports
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Worst customer service I have ever…
Worst customer service I have ever received. I ordered a $300+ item and paid for overnight shipping on Dec 19th. It is now Jan 5th and I still don't have my item, they won't offer any type of discount, and I have had to reach out to them over a dozen times to get any answers. I will never purchase something from them again. This is an example of the email response you can expect from their company. Dear ryan, Thank you for contacting Spyder! I do apologize for the confusion. I did do some research and I was not able to find this agreement that was made with our agent. We do keep detail notes of every interaction that are made with all our customers. We will not be able to offer further discounts on this order. You may return the order for a full refund. I do apologize for the inconvenience. Thank you for being a valued Spyder Customer! Best Regards, Kevin The Customer Service Team Customer Service at Spyder