Online Carpets
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Good quality flooring, fair price and great service
I don't leave reviews often but wanted to give feedback of my experience as there are many mixed reviews out there. First time using this company and everything turned out fine, they delivered within 3 working days on the standard delivery option. Regular comms keeping me informed of order updates, then a 3 hour delivery time slot provided the day before. On the delivery day further updates provided and you can even see the van's location on a live tracking map. Delivered 1 hour into the 3 hour time slot by a friendly chap, well packaged and on inspection all was correct and in perfect condition - driver was happy to wait a little extra time for me to check. Great to see they deliver their own products as I have ordered from other online flooring companies that use third party couriers who have been late delivering (sometimes by days!) and caused damage to the flooring during transit. I ordered Magnus Patagonia 555 vinyl sheet roll. The flooring itself was exactly as described, thick/comfy, generously cut beyond the ordered length and it looks great now fitted. Very happy and will definitely be using OC again based on this experience.