Defy Gaming
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Company has vanished, I am left with a paperweight, controller broke within a month.
My controller arrived within 7 weeks and it is very good quality, responsive, the mouse click triggers and shoulder buttons are a pleasure to use, I hit Defy up on Twitter explaining to them how long I had waited and it was sorted out within 4 days, so anyone looking to get an order resolved, try Twitter. While I was happy to get it, they forgot to make the joysticks remappable (something that cost me money) ...thing is, I don't want to go through a whole episode again to get it sorted, so I contacted them and asked if the ribbon that enables remapping of L3/R3 was left inside, I am prepared to buy the thing and do the soldering myself... Update, so they want another £30 out of me to fix their mistake and make L3 R3 remappable. I am done with this fiasco, I am buying the dualsense edge, this was my first foray into 3rd party controllers, I wanted to support a British company... never again, just buy official as this is a disaster dealing with this company. Update 2. So I have had the controller since the 6th February, and today 25th March the R2 button has broken, just decides to hit itself for no reason, the mouse click thing is gone too. Update 3. They have went bust, I Don know how to go about getting a refund as they have shut down their website and social media accounts... I tried to go through Klarna but they are saying nothing, very frustrated with this Mickey Mouse company.