America Car Rental
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Never got a car
I booked a car with pick up in Houston international airport IHA on the 11th January 2025. When I arrived at the airport I couldn't find America Car Rental and non of the other car rental companies had heard of them. I tried to call the number they had provided, but no one picked up. I then found another number on google which was for an office in Mexico. The guy told me to just wait and then he would call his colleagues in Houston. I waited for a while and didn't hear anything so I called the Houston number again. This time I got through and was told to go back to terminal c, where someone would meet us in 20 minutes. We hurried back to terminal c and waiting, but no-one came to meet us or called back. So I called once again. This time I was just told that the rental car had been cancelled due to unforseen circumstances and we would just have to get a refund. No further explanation was provided. This is the most ridiculous experience I've ever had. I ended up spending lot's of time and money calling them from my international phone number and never got a car!!