Rachael Gibson

Rachael Gibson

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1 out of 5 stars
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Reviews by Rachael Gibson

EC

Economy Energy

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1 out of 5 stars

Confirmed several times they would…

Confirmed several times they would lower our direct debits as we were heavily in debit to them, never happened. Then when we left their supply, which customer service confirmed exact date over email they still took direct debits - so we cancelled them at the bank and EE sent us demanding letters as they were notified our DD was cancelled!! We are currently now 10 weeks left with over £600 due to us and they STILL haven't processed our final bill or refund. For the supposed saving we were supposed to make by changing to them its not worth the hassle.