Worldwide Parcel Services Ltd
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Return customer
Sent a second parcel at Christmas after the first was delivered quickly and safely. Continued to be pleased with the ease of use of the website, and the additional customer service by phone to clarify some of my questions. Was planning to use for a third parcel, but clarified an insurance question about a prohibited item - the staff I spoke to by phone were clear and upfront about what they didn't cover and understood I would use another provider (as we had a specific item to send that wasn't covered by Worldwide Parcel Services, but was covered by another provider). I appreciated their honesty especially knowing that I would send my parcel with a competitor. Factoring two successful parcel deliveries and their integrity and customer service, we will be returning again for our next parcel delivery requirements, and based on our experiences, can recommend.