Nationwide Vehicle Rentals
View company profile →
Diabolical Service
Giving one star only because I can't give 0. My deposit money is still outstanding, have not received a single pound back and I have chased this multiple times through their accountancy team, who have never even acknowledged my emails. I have then escalated this as a formal complaint, but I never received a response back. I have called the customer services more times than I can remember, but they don't seem to be able to do anything other than "mark" my request as urgent - but they have allegedly been doing that every time, and yet here I am, with no money being returned. Absolutely diabolical service. Stay clear and don't book with them. They have breached their own T&Cs and contract and they just don't seem to care, happily not returning customers' money.