EN
Energy Ombudsman
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Absolutely useless service
Absolutely useless service. They admitted that my supplier, Eon Next, had given a bad service and also offered me a tariff that would not cover my usage, yet they said that the compensation should be £100, whereas Eon Next had offered £160. What is the point in going to the Ombudsman if the consequences aren't severe? How will this stop energy suppliers from mistreating customers in the future?