Cambridge Water
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I repeatedly requested a meter reading…
I repeatedly requested a meter reading from 2021 as i had not had one since 2019. I was assured each time this was booked and would be done. Nothing was done despite 4 requests over a year. I gave up, and then was told a new meter was to be installed in 2023 and they would read it then. Well i have just had my bill and the only reading they did was on my new meter so I still dont know what my actual consumption on my old meter was. They have estimated my bill again. I have checked the new meter and my usage is half their estimate. It makes me wonder how inaccurate my previous bills have been. Very very poor service