KIA
View company profile →
KIA Canterbury
Let me make it clear from the start their salesman was 1st class, but from there it hits rock bottom. Spent £21K for a Kia Sportage on 24th March, it lasted 33 miles before it broke down (engine management light on). Rang for help said they would call me back didn't rang again and told my problem to get it back. Limped back sat 2 hours to be told its an sensor on exhaust. They would supply a loan car, which duly turned up via a ploughed field and it was an auto. when I explained I had never driven one I was told 'that's your problem'. When I got a bit narked and asked to see someone in authority a manual 'stonic' was found. Off we went 60 miles home. On the 26th march dealership decided to shut not even bothering to tell us when we could have our car back if at all. Had to involve kia Uk to find out when and where our car was and when we could expect it back. When we eventually got it back we had a 120 mile round trip to do so. Whoever gave me the car back didn't even attempt to apologise and at no time have we ever received one. THIS WHOLE EXPERIENCE MADE US FEEL SUB HUMAN WE WERE TREATED LIKE DIRT AND IT WAS TOTALLY OUR FAULT. Please think very carefully before taking your car here if at all possible go elsewhere. Is it worth while contacting Kia UK not really they didn't even bother to call back. Have contacted them today and awaiting a call by end of day. Have they rang as promised NO, I will not spend a further penny with KIA.