Rogers Sporting Goods
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Exceptional Customer Service To A Not-So-Nice First Time Buyer
I was having a bad day. I saw the Flambeau Master Series Boss Babe doe decoy on sale (but didn't know it was on sale), tried to order, but my VISA gift card wouldn't go through--didn't help that the day was already going bad. So, I tried the next day with my regular credit card. The price went up by $30.00. This day wasn't going so well either and I was looking forward to completing this purchase. There was a misunderstanding over the phone. I hung up and wrote a pretty mean text in the chat. Brian responded immediately, and gave me the sale price. It also came with free shipping since the purchase was over $99. I was expecting to receive it in about 3 days. It came the next day. Free shipping--came next day. So first, please forgive me for being so harsh through this transaction. Brian was the better man. Second, thank you for the great price, quick response and great customer service; coupled with excellent shipping. I'll be using Rogers Sporting Goods from here on out for on-line orders!