White Stores - The Outdoor Living Store
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Not impressed!
My first order and I’m thankful it’s just a bbq cover. Having paid £5.99 for delivery I had hoped it would have been despatched and with me by the latest date of today. Sadly it clearly has not yet been despatched. The email I received back recognised it should have been despatched on 27/6/25 to arrive on 28/6/25 but is ‘slightly delayed’ and ‘we have noticed it has not yet been shipped’! No offer to chase up as to why, no email to say it has been despatched. I have phoned this morning and was 10 in the queue..I chose to have a ring back…that was over an hour and an half ago and nothing to date. This is not a company I will be using again. In contrast I ordered a garden table, six chairs and a parasol from a rival company and from order to receiving the goods took a mere two days!