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Airlingus
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Exceptional service.
Was supposed to fly from Dublin to Heathrow but a storm there would not allow us to take off. The pilot announced that it would be minimum 4 hours before he would receive a clearance. He gave us the option to stay onboard or deplane before the doors were closed. I took a chance on getting a later flight and deplaned. Aerlingus booked me on the next available flight at no charge. And because all flights were full and had to go the next morning, they offered a full refund if I couldn't travel. Excellent service!! Wish more airlines had customer friendly policies.