Certainty Stores
Read all reviews for Certainty Stores →
no item, no shipment notice, no communication
It's been nine days (six business days) since I ordered some costume pirate boots. Aside from the immediate receipt email, I've had zero contact from them. Their email and website both *literally* proclaim to have speedy shipping. I can't get a tracking number. The links in the email to track an order don't work. On the website, when you click track an order, it tells you to register or sign in. Since I purchased as a guest, once I registered it of course has no history of my order. I've called three times without an answer (all during business hours). I've left a message once, with no reply. I've sent a message via their contact form on the website, again no reply. I replied to the receipt email, again no reply. This company is either a joke or a scam. I've ordered from tiny mom & pop online stores, big league's like Amazon, and none have ever taken this amount of time AND been so unresponsive with communication. Not. A. Single. One.