Brightside Health
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Nothing but problems
Nothing but problems. Surprisingly the site worked great while completing questions and getting appointments made. However, when time to sign in for my sessions, nothing worked! My password wasn't recognized, my account would get frozen after one attempt, make a new password, try to login with new password, nope tokens not valid, locked out again. Tried calling, was on hold 20 minutes, left message, Nothing! Sent emails, Nothing But they tried to take $140.00 from my checking account for "missed appointments". My mental health needs HELP not more aggravation! NOTE: They did refund the money taken, BUT I tried two more times, set up appointments and each time the app would not work, having the same issues as before. After looking forward to this, I have given up.