John Peters

John Peters

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1
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2.0
2 out of 5 stars
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Reviews by John Peters

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Travelocity

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2 out of 5 stars

Travelocity: Simple trips, yes. Else, Beware.

At issue: Multi-leg round trip from US to Europe (yes, more comlex..) during 2nd quarter of pandemic Question: Streamlined travel services on your smart phone. Does it work? Answer: No, well - not as I see it and as I expected it to be, even when taking pandemic circumstances into consideration. Here is my gripe: Travelocity (TVLY) is supposed to deal with the airline re tickets so you won't have to. I'm surely only one among many who had some leg in their travel itinerary cancelled by an airline due to Covid-19, thereby doing in he entire trip. Rebooking To summarize, TVLY would not allow a rebook without added cost of $650 just for new booking and airline tickets ('reticketing') Eventually I simply managed to bypass TVLY to get what i needed, without paying extra. Things often change, things are not streamlined any more with travel and you need help. In my case (more complex!) TVLY didn't work. Best advice I can give is to deal with airline directly yourself when it comes to resolving problems. You better off that way, I believe. J P