Lebara Mobile (FR)
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Update speed test at 10:40 pm 25/5/25…
Update speed test at 10:40 pm 25/5/25 0.37mbps on 5G with no updates in background or any other network traffic please read this 0 stars Internet constant freezing snail downloads ever since new upgraded lines from 5G Vodafone network. Surf the web, watch a video and it downscales to low resolution 360p and blurry, listen to music on YouTube stops constantly buffering, checking emails constantly disconnects from mail server saying offline. Snail download speeds stoping losing your file and have to re download wasting time, money, resources and energy, solution download manager. Signal bars change all the time from 1 to 4 bars sitting in same area. Tested every room in the place and on another phone and PC same issue was working before. Went outside of premises and works but continually freezes. Phone calls cut off and also other recipients say can’t hear you after some time into call. Have to go outside in all weather conditions, heat, rain, cold and night to get reliable reception and only in early hours of the morning when others are asleep. Visiting people in other Sydney suburbs same issue, no service, freezing disconnection. Disappointing service when you need it and should work reliably inside a Unit, town house, granny flat etc. Can’t finish downloading security updates for phone or PC constantly stops, freezing. Tried multiple OS windows, Android, Apple, different settings same issues and even another phone. Borrowed a friends phone same issues. I uploaded a screenshot of time required for a security update which is 1.2GB, the screenshot shows 5 hours to download then freezing needing to search for network connection, option, Lebara, auto and after 3 to 5 mins again as constant freezing connection, ridiculous. Tried different settings from 4G to 5G, allow more data on 5G and it is slower work that one out folks. The bonus data is a joke, you won’t even be able to use or access the standard data reliably in your package. Customer service is virtually non existent waiting 1/2 a hour minimum and have no knowledge or experience to address this issue. Constantly telling you to try the following instructions which do nothing but waste time, money and also causing headaches. The TIO support telcos providers not the users who subscribe. Do not trust the governments they work against everyday people. Don’t waste your money and avoid headaches with this telco as they are the least reliable.