Singapore Airlines
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Singapore Airlines customer service and…
Singapore Airlines customer service and complimentary rebooking service during covid IS a scam… Despite saying it’s complimentary, I have been charged large amounts of price difference during the times I’ve had to rebook during covid. My original ticket from New York to Jakarta costed $1500. I have been charged an extra $800 under the guise of complimentary rebooking and was not allowed a refund… Their customer service has called me a liar and gaslit my experience with them. They’ve show zero empathy towards me and I’m sure to many other customers during the pandemic.