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Megan Nugroho

Megan Nugroho

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Megan Nugroho

Singapore Airlines logo

Singapore Airlines

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1 out of 5 stars
May 24, 2022

Singapore Airlines customer service and…

Singapore Airlines customer service and complimentary rebooking service during covid IS a scam… Despite saying it’s complimentary, I have been charged large amounts of price difference during the times I’ve had to rebook during covid. My original ticket from New York to Jakarta costed $1500. I have been charged an extra $800 under the guise of complimentary rebooking and was not allowed a refund… Their customer service has called me a liar and gaslit my experience with them. They’ve show zero empathy towards me and I’m sure to many other customers during the pandemic.