TR
Travelocity
View company profile →
Unacceptable Chat response from 2 Customer Service Reps
Booked vacation package and attempted to change/cancel it the same day (within one hour). Hotel stated all changes must be made via the third-party, however, when I contacted Travelocity the representatives, Darlin and Apoorva tried to tell me the hotel confirmation number was no longer visible to their system, then both reps abruptly disconnected the chat. Can't even tell me how to cancel my online account. Will not book with them again!