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Customer

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1 out of 5 stars
Average rating

Reviews by Customer

OC

Ocean Estate Agents

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1 out of 5 stars

Would not recommend

Terrible communication. I had to chase endlessly throughout a 9 month process. They had the interstate of the seller above the buyer at all times. I felt lied to at multiple times and the ‘selling manager’ did not have a handle on the sale at all, repeatedly asking for the same information that she already had as well as not communicating with us and Ben calling us by the wrong names. The process should have been simple with no chain, but went on for nearly a year, mostly due to incompetence. And even in the end, no resolution for us as buyers, as we were still left with unsatisfied enquiries , just to get the sale through. Then not even the decency to hand us over our keys when we finally came to completion, despite agreeing a time. Extremely poor service, would never recommend.