Nuffield Health
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Nuffield Stoke Poges should be renamed NotFit Stoke Poges
Unfortunately the Stoke Poges site has really deteriorated. I have been a member for a year now and have seen a serious neglect of the building and its facilities. Very poor pool maintenance - the temperature is never constant. Runs more like an outdoor pool. Men’s sauna - this hasn’t been working for months. I was told a new sauna was due to be fitted and the wait was for head office to approve it - this was back in November 2024. Apparently it’s going to be installed in February 2025 Disabled changing area - a complete disaster area! The locker facilities are rusty and not working. Shower area is very dated and doesn’t function properly. Studio One - this studio is the main studio for nearly all the classes. It’s falling apart. Tiles are falling away from the ceiling area and not being fixed, These are just the facilities I use at this premises. Many members are dissatisfied with the upkeep and maintenance of the premises and its facilities beyond what I’ve already mentioned. Membership has been increased as of December 2024 The operations managers and general managers hands are tied as the head office are refusing to action many of the necessary improvements that are now well overdue. As my ‘home gym’ it’s disgusting and Nuffield CEO and area management team should be embarrassed. Members pay a lot of money for these facilities and they fail to deliver on the promises made on induction day.